I just received a rather rude message from a buyer on half.com, ebay's textbook site, in regards to an item they purchased from me less than a week ago. Here are his initial e-mail and my response. I thought it would be amusing to share. =D
THEM:
You have received a question/comment from member polyavoi_e-store concerning the Half.com transaction #: 44079094101.
Comment/ Question: WHAT IS TAKING SO LONG????? I ordered the book a while ago... still didnt receive it... Have you even shiped it yet? Why is there no shipping information or tracking
number?
ME:
Reason: Shipping Update.
Comment/ Question: I'm sorry to inform you that you ordered this book on August 28, 2009. I shipped it on August 29. 2009. I ship MEDIA MAIL from Dayton, Ohio. Per half.com's policies, I had until YESTERDAY to send your item, though I did days ago. You only ordered this item 6 days ago and it was sent 5 days ago. As your address states, you are in California, on the other side of the country, it will take several days to send it, particularly as I ship all my items Media Mail and that is listed on my seller page. There is no tracking information for the package I have sent, and I apologize, but it has never been an issue before as I am a private
person and rarely send more than one book sporadically. Finally, since this item was shipped Media Mail, as stated on my profile and your receipt, the days that Half.com estimates your package will arrive are between September 9 and September 21. I can't speed that up any and if you wanted it in such a rush you probably should have gone through someone closer and probably someone who ships using a different method. I'm sorry if you ordered in error.
I am attaching all transaction information pertinent to this item below as per half.com to validate what I have previously stated.
TRANSACTION DETAILS
-------------------------------------
Date of transaction: Aug-28-09
Transaction #: 44079094101
Transaction total: $24.32
Shipping Method: US Postal Service Media Mail
Estimated Arrival: 09/09/2009 - 09/21/2009
Shipping Address: ______, CA, Sacramento 95834, US
Shipping From: Dayton, OH
Comments (1)
oh absolutely amusing. lol, ebay/half buyers are always good for a laugh.